BEST ZAPPER
TERMS AND CONDITIONS
REPAIRS AND REFUND POLICIES
TERMS AND CONDITIONS
All prices are in US dollars.
We stand behind our products.
We work hard to earn your trust and confidence by providing top quality tools in accordance with Dr. Hulda Clark’s Self Health philosophy. Our products are designed to last a long time, and we believe in everything we sell 100%.
All products come with a minimum 1-year warranty against defects in materials and workmanship. Zappers and zappicators extend that to 5-years.
MONEY-BACK GUARANTEE
We have a special 1-year money-back guarantee for our AutoZap 5 zappers; simply use the AutoZap 5 zapper for a full year, and if for any reason you wish to return it we’ll refund your purchase price minus the cost of the included WristStraps (or other accessory).
Unopened shipments can be returned for a full refund (less 15% restocking fee) within 30 days. Follow the Returns Policy below for details on returning your unopened item.
There are no refunds for personal use items, including Straps, Gloves, FootPads, Zappicators and PetZap™ Contact Pads or wires.
SHIPPING AND DELIVERY
Oct.2025 Due to postal strike, all shipping is through FedEx.
We ship all orders via Canada Post. All delivery times are estimates, not guarantees.
The Postal service no longer guarantees expedited delivery, so do not purchase 2-day shipping..
We do not ship on weekends or Canadian holidays.
Tracking orders are issued by email after the shipment is sent out, and can be tracked on the CanadaPost.ca website.
We make every effort to ensure you receive your order on time.
However, we are not responsible for delays by Canada Post, which are outside our control.
These can be customs delays, weather conditions, governmental restrictions, employee strikes or shortages. We try to provide alternate shipping methods when issues arise.
RETURNS POLICY
NEED TO RETURN AN ITEM?
All returns (Refund or Repairs) must have an RMA number or they will be refused.
The RMA number is critical for easy clearance from Customs and Border services.
You will receive the return address and shipping instructions along with the RMA number you will need.
CONTACT US for your RMA number and return instructions to make the return process as painless & efficient as possible.
REPAIR POLICY
Please see the FAQ page (Technical and Troubleshooting section) first. This should help identify your issue quickly and easily. A simple fix may get you back and running in minutes.
A battery change (with the RESET process) may be all that is required if you dropped your AutoZap or if it has been sitting for a long time.
Our Instruction Manual may also help.
If you still have a concern for repair, follow the directions for the Returns Policy. CONTACT US for your RMA number and any help you may need.